Privacy Policy

Updated: September 9, 2025

Introduction

Welcome to The Agent’s Office®. We value your trust and take your privacy seriously. Protecting your personal information is one of our highest priorities. This policy explains how we collect, use, safeguard, and manage your information with integrity and transparency—so you can have peace of mind when working with us.

Information We Collect

1. General Browsing

We automatically collect non-personal data such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on our site

This helps us improve site performance, understand visitor needs, and enhance your overall experience.

2. Quote Requests & Registration

When you request a quote or register for services, we may collect:

  • Full name
  • Email address
  • Phone number
  • Address
  • Driver’s license info (for auto insurance quotes)
  • Business and property details (for commercial and homeowners insurance)

3. Voluntary Submissions

Any information you provide through forms, chat, or contact features—including referrals or feedback—is securely stored and used only to serve your needs better.

Tools and Data Management

Insurance Quote Engines & Calculators

We may temporarily store the data you enter into quote engines or coverage simulators to provide accurate and personalized insurance options. Data is never retained longer than necessary and is always handled with strict confidentiality.

How We Use Your Information

We use your information to:

  • Provide accurate insurance quotes
  • Offer tailored policy recommendations
  • Communicate updates, renewals, or product offerings
  • Improve our website, tools, and customer experience
  • Ensure compliance with applicable insurance regulations

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging opt-in data and consent, which will not be shared with any third parties.

We want you to feel confident knowing your data is collected only for the purpose of serving you and never sold or misused.

Data Security

We take protecting your information seriously. Our systems use encryption, secure server technologies, and strict access controls. While no digital system can claim to be 100% immune from risk, we consistently apply industry-leading safeguards to keep your information safe.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small data files stored on your browser that help websites function more efficiently and provide insights into usage.

How We Use Cookies

  • Improve site functionality
  • Track user engagement (e.g., Google Analytics)
  • Enhance your browsing and quoting experience
  • Display relevant promotions or retargeting ads

Managing Cookies

You can adjust your browser settings to refuse cookies or notify you when they are in use.

Third-Party Cookies

Some cookies may come from third-party platforms we use for analytics or marketing. Their policies govern those cookies, and we encourage you to review them.

Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. Please review their policies independently.

Children’s Privacy

Our services are not directed toward children under 13. If we become aware that we’ve collected personal data from a child without parental consent, we will promptly delete it.

Changes to This Privacy Policy

We may occasionally update this policy to reflect new regulations, technologies, or industry practices. Your continued use of our website signifies acceptance of any changes.

Contact Us

If you have questions about this privacy policy or how your information is handled, please reach out to us:

Email: [email protected]
Mailing Address: 6400 FM 423 Ste 14103, Frisco, TX 75036

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