Effective Date: April 14, 2025

Introduction

Welcome to The Agent’s Office®. We value your trust and take your privacy seriously. This policy outlines how we collect, use, protect, and manage your personal information in alignment with today’s best practices for digital security and customer data protection in the insurance industry.

Information We Collect

1. General Browsing
We automatically collect non-personal data such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on our site

This information helps us analyze trends, administer the site, and improve user experience.

2. Quote Requests & Registration
When you request a quote or register for services, we may collect:

  • Full name
  • Email address
  • Phone number
  • Address
  • Driver’s license info (for auto insurance quotes)
  • Business and property details (for commercial and homeowners insurance)

3. Voluntary Submissions
Any information you provide through forms, chat, or contact features—including referrals or feedback—is securely stored and used to serve your needs better.

Tools and Data Management

Insurance Quote Engines & Calculators
We may temporarily store the data you enter into quote engines or coverage simulators to provide accurate and personalized insurance options.

Session-Based Tools (e.g., P.I.P.R.E.)
Session-specific data entered into personalized recommendation tools is deleted automatically after the session ends and is not retained unless saved by the user for follow-up.

How We Use Your Information

We use your information to:

  • Provide accurate insurance quotes
  • Offer tailored policy recommendations
  • Communicate updates, renewals, or product offerings
  • Improve our website, tools, and customer experience
  • Ensure compliance with applicable insurance regulations

Data Security

We implement modern encryption, secure server technologies, and access controls to safeguard your information. While no system is 100% foolproof, we are committed to using industry-standard protections to minimize risks.

Cookies and Tracking Technologies

What Are Cookies?
Cookies are small data files stored on your browser that help websites function more efficiently and collect usage information.

How We Use Cookies

  • Improve site functionality
  • Track user engagement (e.g., Google Analytics)
  • Enhance your browsing and quoting experience
  • Display relevant promotions or retargeting ads

Managing Cookies
You may adjust your browser settings to refuse cookies or alert you when cookies are being used.

Third-Party Cookies
Some cookies may come from third-party platforms we use for analytics or marketing. Their policies govern those cookies, and we encourage you to review them.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.

Children’s Privacy

Our services are not intended for children under 13. If we become aware that we’ve collected personal data from a child without parental consent, we will promptly delete it.

Changes to This Privacy Policy

We may occasionally update this policy to reflect changes in legal requirements, industry practices, or technology. Your continued use of our website signifies acceptance of any changes made.

Contact Us

If you have questions about this privacy policy or how your data is handled, reach out to us directly:

Email: [email protected]
Mailing Address: 6400 FM 423 Ste 14103, Frisco, TX 75036

Thank you for trusting The Agent’s Office®. Your privacy matters.
We are committed to protecting your information with transparency, integrity, and industry-leading security practices.