Last Updated: 7/15/2024

Welcome to The Agent’s Office, operated by Azide Resources LLC. These Terms of Service (“Terms”) govern your access to and use of our services, including our website, products, and any other services we provide (collectively, “Services”). By using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms By accessing or using our Services, you agree to comply with and be bound by these Terms and any amendments. If you do not agree to these Terms, you may not use our Services.

2. Services Provided The Agent’s Office offers a range of insurance products and packages, including but not limited to auto, home, life, cyber, and commercial insurance. Our premier offering, the Shields packages, provides comprehensive protection through bundled insurance and non-insurance coverages.

3. Eligibility You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.

4. User Obligations You agree to:

  • Provide accurate and complete information when using our Services.
  • Update your information promptly if there are any changes.
  • Use our Services only for lawful purposes and in accordance with these Terms.

5. Shields Packages Our Shields packages offer various tiers of bundled insurance coverages, including home, auto, umbrella, life, cyber, flood, jewelry, and more. Each package is designed to provide comprehensive protection and convenience.

6. Pricing and Payments All prices for our Services, including Shields packages, are listed in U.S. dollars. Prices are subject to change, but any changes will not affect orders that have already been accepted. Shields packages are priced to protect against increases and/or any other circumstances that could result in an increase in the underlying policies. Payments are due monthly or annually, depending on your selected plan, and must be made via the provided payment methods.

7. Administrative Fees Administrative fees ranging from 5-10% of policy annual premiums may be applied based on the line of business. These fees cover the administrative costs associated with managing and servicing your policies.

8. Refunds and Cancellations Refunds and cancellations are subject to the terms specified in your policy documents. Generally, cancellations made within 30 days of purchase may be eligible for a full refund, less any administrative fees. After 30 days, refunds will be prorated based on the remaining term of the policy.

9. Changes to Services We reserve the right to modify or discontinue our Services at any time without prior notice. However, any changes to ongoing services will be communicated to affected customers in a timely manner.

10. Privacy Policy Our Privacy Policy describes how we collect, use, and share your personal information. By using our Services, you consent to the collection and use of your information as outlined in our Privacy Policy.

11. Limitation of Liability To the fullest extent permitted by law, Azide Resources LLC and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use of our Services.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from our Services.
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services by any third party.
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our Services.

12. Indemnification You agree to indemnify and hold Azide Resources LLC and its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our Services or your violation of these Terms.

13. Governing Law These Terms and any action related thereto will be governed by the laws of the State of Texas without regard to its conflict of laws provisions.

14. Dispute Resolution Any disputes arising out of or relating to these Terms or our Services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in Frisco, Texas, and the judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

15. Severability If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.

16. Entire Agreement These Terms constitute the entire agreement between you and Azide Resources LLC regarding your use of our Services and supersede any prior agreements between you and Azide Resources LLC.

17. Contact Information For any questions about these Terms or our Services, please contact us at:

Azide Resources LLC
6400 FM 423 Ste 14103
Frisco, TX 75036
Email: support@theagentsoffice.com
Phone: 214-642-9953

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.